Speaking
Digital Design Ethics
Why we're solving the wrong problems (30 minutes)
A call for intentional problem-solving: how to solve the right problem in the right way.
This talk is an invitation for people in tech to spend more time making sure they are solving a real problem in an impactful way.
It’s also a cautionary tale of what can happen when they don’t.
(Cue ominous wind.)
What's covered:
- How to know you’re solving the right problem
- The two kinds of big-picture thinking
- Why and how to diagnose problems from the inside-out
- How to navigate complexity without making (too many) enemies
- How to make decisions on where to focus in complex situations
I was inspired by the way it was personal, interesting, and filled with examples that make you think about the larger context and impacts of equitable design. I now look at design projects from a different perspective. For instance, edge cases are always talked about but they are never presented as actual people, and depending on the product, looking at users as stats can be dangerous.
- Anne Liu, Senior Product Designer, 2022
